Chase Field Travel Guide

Chase Field sits right in downtown Phoenix and serves as the home base for the Arizona Diamondbacks. This huge ballpark mixes modern comforts with fun, fan-friendly touches, so it’s a good time whether you’re a die-hard baseball fan or just tagging along for the atmosphere. If you’re planning to catch a game or join one of the 75-minute walking tours, you’ll appreciate how Chase Field stays cool even during those brutal Arizona summers—thanks to its retractable roof and air conditioning.

You’ll find the stadium near Jefferson Street, bordered by Fourth and Seventh Streets, making it the center of downtown Phoenix’s sports scene. With over 80% of seats between the foul lines, you get plenty of good viewing choices no matter your budget. Don’t skip the museum behind center field—it’s packed with team history and cool memorabilia.

Getting to Chase Field isn’t complicated. Parking lots surround the stadium, with prices ranging from $15-20 (cheaper if you don’t mind a bit of a walk). If you’re curious about what goes on behind the scenes, guided tours run about $25 for adults, $22 for seniors, and $18 for others and give you a real look inside this impressive ballpark.

Overview of Chase Field

Chase Field stands out among Major League Baseball parks, mixing Arizona’s desert vibe with some pretty clever stadium design. It’s right downtown, so you’re never far from hotels or other attractions. The place is famous for its swimming pool, retractable roof, and some striking architecture. Even if you’re not a baseball nut, you’ll probably find something to enjoy.

Location and Key Features

Chase Field anchors downtown Phoenix, tucked between Jefferson Street, Fourth Street, and Seventh Street. Its central spot means you can easily walk over from nearby hotels or downtown hotspots.

The stadium’s 8,500-square-foot swimming pool in right-center field gets a lot of attention. Imagine watching a game while you’re literally in the pool—only in Arizona, right? And when the sun’s blazing, the retractable roof closes in about 4.5 minutes, keeping everyone cool and comfortable.

You’ll notice the massive high-def video scoreboard (dbTV) showing crystal-clear replays and stats. As you wander the concourse, you’ll spot plenty of food stands—some with local Arizona flavors, others sticking to classic ballpark eats.

History and Architectural Highlights

Chase Field opened in 1998 as Bank One Ballpark, then switched to its current name in 2005. They built it for the Diamondbacks expansion team, and it quickly made history—the D-backs clinched the World Series here in 2001, just four seasons in.

Architects blended modern design with a nod to the desert. When they built it, the retractable roof was a big deal—this was the first U.S. stadium with both a retractable roof and a natural grass field.

With space for about 48,000 fans, you’ll find good sightlines from almost anywhere. Big glass panels and garage-style doors open up, letting in fresh air even when the roof stays closed. It’s a neat mix of indoor comfort and outdoor vibes.

Signature Experiences

If you’re feeling fancy, you can book the “Swim Experience” and reserve the pool area for your group during games. Food, drinks, and maybe a home run ball or two are all part of the package.

Stadium tours let you peek behind the curtain—think dugout, visiting clubhouse, and press box. Prices are usually $25 for adults, $22 for seniors, and $18 for kids (U.S. News Travel).

Game days come with a lively, family-friendly feel. Fans get into traditions like the racing legends mascot run and, if the D-backs win big, a celebratory pool jump.

Attending a Diamondbacks Game

Watching a baseball game at Chase Field feels pretty special. The stadium blends modern perks with Arizona’s baseball traditions, making it a fun day out for just about anyone.

Game Day Atmosphere

Chase Field brings a festive vibe that’s tough to beat. The retractable roof and A/C keep things comfortable, even when it’s sweltering outside—they usually keep it around 75 degrees inside.

You won’t find a swimming pool in center field at any other MLB park. If you’re up for it, you can even rent the pool for your group during the game.

Before the first pitch, wander the concourse, check out the team shop, and sample the food vendors. They’ve got everything from traditional ballpark snacks to local specialties.

Between innings, D. Baxter the Bobcat (the team mascot) gets the crowd going, and the giant video board keeps you updated with stats and replays.

Schedule and Ticketing

The Diamondbacks play 81 home games each season, running from April through September. Weekend games and big rivalries (especially against the Dodgers) draw bigger crowds.

Buying tickets is pretty simple—just head to the official team website or use the MLB Ballpark app. The app makes it easy to manage your tickets and find your way around the stadium.

Ticket prices shift depending on the opponent, date, and where you want to sit. Upper deck seats are usually the cheapest, while seats behind home plate cost a lot more.

For deals, keep an eye out for special promo nights—these often come with giveaways or food discounts. Tuesday games, in particular, tend to have value-priced tickets and concessions.

You can also try the secondary market, but expect to pay more for high-demand games.

Home Opener and Opening Day

The Home Opener at Chase Field is one of the most exciting games all season. Tickets sell out fast, so plan ahead if you want to be there.

Opening Day comes with extra ceremonies—player intros, maybe a local celeb throwing the first pitch, and a buzz of optimism for the new season.

For details on Opening Day events, check the Diamondbacks website. They often have pre-game festivities both inside and outside the stadium, and the gates open early so you can soak it all in.

If Opening Day tickets are out of reach, games during the first homestand still have that early-season excitement and are usually easier to get into.

Seating and Ballpark Layout

Chase Field packs in a variety of seating options for pretty much every type of baseball fan. The layout makes sure most seats have good views, with special areas for premium experiences and a focus on accessibility.

Seating Options

The Chase Field seating map breaks things down into several main sections. Field level seats (101-138) put you right near the action with great views. Prices usually run $40-75, depending on the matchup.

Dugout sections get you close to the players as they come and go during the game.

Club level seats offer a more upscale vibe, with wider chairs and access to air-conditioned concourses. If you want shade, these are a solid pick during hot days.

Upper deck seats are the most budget-friendly—sometimes under $20. Section 106 above the visitor’s bullpen is a fan favorite.

Bleachers in the outfield give you a different angle and are usually packed with energetic fans.

Suites and Premium Areas

Chase Field has luxury suites on several levels, complete with private entrances, catering, and climate-controlled indoor seating. These are great for groups of 12-20 people.

The APS Solar Pavilion offers an all-inclusive experience—food, drinks, great views, and shelter from the elements.

Diamond Club seats (right behind home plate) come with padded chairs, in-seat service, and access to a fancy lounge with high-end food. If you’re looking for the premium experience, this is it.

Party suites let mid-sized groups catch the game together, with dedicated servers and custom food packages. You’ll want to book early for popular games.

And then there’s the Pool Suite in right-center field—possibly the quirkiest premium spot in baseball. Swim and watch the game at the same time? Only at Chase Field.

Accessibility Features

Chase Field does a great job with accessibility. Wheelchair spaces are spread throughout every seating level, each with a companion seat. You can usually buy extra companion seats nearby.

Elevators and ramps make it easy to reach all parts of the stadium. The concourses are wide, so wheelchair users can move around without hassle.

If you need an assisted listening device, just ask Guest Relations—they’ll loan you one for free (just leave an ID).

Accessible restrooms are on every level, and family restrooms offer extra space and privacy.

For the full scoop on accessibility, check Chase Field’s guide. You can request special accommodations when buying tickets or by contacting Guest Relations ahead of your visit.

Dining and Concessions

Chase Field steps up its food game with way more than standard stadium fare. You’ll find local specialties and plenty of options for different diets, so there’s something for everyone.

Local Favorites

The general concessions serve up classic baseball eats at sections 102, 109, 117, 122, 134, 305, 310, 316, 324, and 329.

If you want a taste of Arizona, grab some Sonoran peanuts. They’re a local twist on the classic ballpark snack, with Southwestern flavors that just work.

The nachos here come loaded with distinct Southwestern toppings, not your run-of-the-mill cheese and chips. For something a bit lighter, the Posole Salad brings Mexican-inspired flavors to the menu.

Pair your meal with a horchata or margarita—both are perfect for those hot Phoenix nights. The stadium added 11 new food options for the 2025 season, so you’ll always find something new to try.

Churro Dog and Hot Dog Highlights

If you’ve got a sweet tooth, don’t miss the Churro Dog—Chase Field’s signature dessert. It’s a churro tucked inside a chocolate-glazed donut bun, topped with frozen yogurt, caramel, and chocolate sauce. It’s wild, but somehow it works.

Hot dogs are still a staple, but Chase Field gives them some extra flair with different toppings and styles. You’ll find them at almost every concession stand.

If you’re feeling adventurous, try the specialty hot dogs—they change up the menu every season, so you never know what new flavors you’ll get.

For those watching their budget, check out the value items at certain stands. You can grab a decent hot dog without emptying your wallet.

Special Dietary Choices

Chase Field really goes out of its way to meet a range of dietary needs. You’ll find allergen-free options scattered throughout the ballpark, so folks with food sensitivities can still dig in on game day.

If you’re gluten-free, you’ll spot dedicated food stations offering safer alternatives to the usual ballpark snacks. These stations clearly label their choices, which honestly takes a lot of the guesswork out of ordering.

Vegetarian and vegan fans get some love, too. The stadium serves up plant-based options at select stands—think veggie dogs, salads, and meat-free snacks.

Trying to eat lighter or stick to healthier foods? Check out the “Dietary Options” section on the stadium dining guide. You’ll see icons showing which items fit your preferences.

Family-Friendly Activities

Chase Field packs in a bunch of ways to keep visitors of all ages entertained. Families heading to Diamondbacks games can find special areas and programs just for kids, turning the ballpark into a pretty memorable outing.

The Sandlot Attractions

You’ll find The Sandlot on the Upper Concourse in left field—a favorite spot for families. Kids of all ages can play here, and it’s honestly a lifesaver if you need a break from a long game.

Little ones under 36 inches tall can run around in a soft-structure toddler play area. It’s padded and safe, so parents can relax and still keep an eye on the game.

Older kids get to try out interactive games and activities spread around The Sandlot. Families often swing by between innings when kids get antsy.

The Sandlot fills up fast on weekends, so if you want to avoid crowds, try going early or pick a weekday game.

Batting Cage Fun

The batting cages at Chase Field let young fans take a crack at hitting just like their favorite D-backs. It’s a hands-on experience that a lot of baseball-loving kids remember long after the game.

Kids can swing away in a safe, controlled spot while parents cheer them on. The cages work for all ages, with adjustable speeds and heights.

You don’t need to lug your own gear—equipment is provided. Each session runs about five minutes, so kids get plenty of swings.

Staff members keep things running smoothly and sometimes offer tips to help young hitters. On busy days, you might wait a bit, but the line moves pretty fast since sessions are timed.

D-backs Kids Club

The D-backs Kids Club gives young fans some extra perks to make Chase Field even more fun. Members get cool stuff like exclusive events, discounts, and baseball-themed souvenirs.

When you join, you’ll get a welcome package—usually a backpack, water bottle, and some D-backs gear. The club also hooks members up with special ticket deals for certain games.

Kids Club members sometimes score invites to player meet-and-greets and on-field activities. Those moments can be pretty special for young fans.

You can sign up online or at the stadium’s membership booth near the main entrance. The annual fee is pretty reasonable, especially with all the discounts and goodies.

If your family goes to a few games a season, the Kids Club can pay for itself with ticket deals and special offers.

Getting There and Parking

Chase Field gives Arizona Diamondbacks fans plenty of ways to get to the game. Knowing your options helps you plan a smoother trip, whether you’re driving, taking public transit, or just getting dropped off.

Parking Options

You’ll find several official parking spots at Chase Field, and the rates aren’t too bad. The Jefferson Street Garage and Jackson Street East lot are top picks—Jackson Street East is uncovered, just FYI. Both are super close to the stadium.

If you want to save a few bucks, check out the surface lots off Jackson Street east of the 7th Street bridge. You can reserve these spots ahead of time on ParkWhiz, which makes arriving a little less stressful. Getting in and out of downtown Phoenix from these lots is pretty straightforward.

Parking usually runs $10-25 depending on how close you are and how big the game is. Weekends and big matchups cost more. Booking in advance is smart for playoff games or when the Diamondbacks play rivals.

Public Transportation

Valley Metro Rail is a solid alternative if you’re not up for driving. The light rail stops just a few blocks from Chase Field, which means you can skip the parking hassle.

Staying at a hotel on the light rail line? This is honestly the easiest way to get to the game. Trains run often on game days, and a one-way ticket costs less than parking.

The 3rd Street/Jefferson Station and 3rd Street/Washington Station are the closest stops—it’s just a quick walk from either one. The rail connects downtown Phoenix with Tempe and Mesa, so it’s pretty convenient no matter where you’re coming from.

Buses also serve downtown, and several routes stop near the ballpark. It’s a good idea to check Valley Metro’s website for up-to-date schedules before you head out.

Walking and Drop-off Points

If you’re already in downtown Phoenix, walking to Chase Field is usually the easiest move. The stadium sits smack in the middle of downtown, so it’s an easy stroll from most hotels and restaurants.

The main entrance at 4th Street and Jefferson doubles as a handy drop-off spot for Uber, Lyft, or taxis. This entrance has the rotunda and ticket windows—perfect for first-timers.

For a less crowded pick-up or drop-off, try the east side of the stadium. It’s usually quieter, especially after the game when everyone’s trying to get out at once.

Walking routes are well-lit and security patrols them on game days. The 7th Street pedestrian bridge gives fans coming from the south and east a safe way over the railroad tracks.

Security and Ballpark Policies

Chase Field posts clear rules to keep everyone safe and the experience running smoothly. You’ll need to follow these policies to get inside and enjoy the game.

Security Procedures

When you arrive at Chase Field, you’ll go through a security screening. Gates open 90 minutes before first pitch Sunday through Thursday, and 2 hours before on Fridays and Saturdays.

They’ve set up four re-entry gates (A, F, J, and K) if you need to step out and come back in. Don’t forget to get your hand stamped when you leave.

Security staff check all bags and items you bring. Usually, the process is pretty quick, but it’s smart to show up early for busy games to avoid long lines.

You’ll walk through metal detectors at every entrance. Take out your keys, phone, and anything metal before you go through—it speeds things up.

Clear Bag Policy

Chase Field uses a clear bag policy to keep things moving at the gates and make security checks easier.

They allow:

• Clear plastic, vinyl, or PVC bags (up to 12″ x 6″ x 12″)
• One-gallon clear plastic freezer bags
• Small clutch bags (about the size of your hand)

You can’t bring in non-clear backpacks, big purses, camera bags, or coolers. They make exceptions for medical items after inspection.

The less you bring, the faster you’ll get through—most fans leave extra stuff in their car or hotel.

Prohibited Items

Chase Field bans several items to keep everyone safe and comfortable. Knowing what’s not allowed saves you from running back to your car.

You can’t bring:

• Weapons
• Hard-sided coolers
• Glass containers
• Cans or metal bottles
• Outside food/drinks (except sealed water bottles)
• Noisemakers or air horns
• Drones
• Selfie sticks
• Large umbrellas

Security might check laptops and electronics. Sometimes they’re allowed, but expect a close look.

Baby supplies, medical items, and small soft coolers for medical reasons usually get the green light after inspection.

Tips for an Enjoyable Experience

A little insider knowledge can make your Chase Field visit way more fun. There are some handy services, apps, and unique extras that take things beyond just watching the game.

Customer Service Highlights

Chase Field has a reputation for great fan service. Gate A usually has a fast-moving line after early entry, so you can save time during busy games.

Check out the “Wow Lobby” when you come in. If you enter at Gate E, you’ll see this impressive space. Staff are everywhere and happy to help you find your seats or answer questions.

Guest Relations booths sit on the main concourse. Here’s what they offer:

• Lost and found
• Help for guests with disabilities
• Info on stadium amenities
• Seating assistance

You can also grab a “First Game Certificate” for kids or first-time visitors—it’s a fun keepsake.

Use of the MLB Ballpark App

Download the MLB Ballpark App before you head out. It’s honestly a game-changer for getting around Chase Field.

With the app, you can:

• Use mobile tickets—no printing needed
• Navigate with interactive maps
• Order food and drinks right to your seat
• Join exclusive promotions during the game
• Check wait times at concession stands

The app also keeps you updated on Chase Field policies and procedures, including the clear bag rules, so you’re never caught off guard.

Charge your phone before you go. If you need a boost, free charging stations are scattered around the concourse.

Meeting Derrick Hall

Derrick Hall, President and CEO of the Diamondbacks, has built a reputation for his fan-friendly approach. You’ll often spot him strolling the concourse during games, chatting with fans, and listening to their concerns face-to-face.

Want a better shot at running into him?

1. Show up early—about 90 minutes before the first pitch is your best bet.
2. Check out sections 111-113 during batting practice.
3. Keep an eye out for special pregame events if they’re happening.

Every so often, Hall puts on “Talk with the Team” sessions before certain games. These give fans a chance to connect with team leadership in a more personal way. Details usually pop up on the D-backs website.

If you bring a baseball or some team gear, there’s a good chance Hall will sign it if he has a moment. He seems to go out of his way for young fans and first-timers, making their visit feel a little extra special.